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Question & Answer
What are the hourly rates for Travelex's chauffeur service?

The hourly rates for our chauffeur service are as follows and are applicable only within the city:

  • Toyota Vios / Honda City (or similar): RM80.00 per hour
  • Toyota Innova / Nissan Serena (or similar): RM90.00 per hour
  • Hyundai Grand Starex / Hyundai Staria (or similar): RM100.00 per hour
  • Toyota Alphard / Toyota Vellfire (or similar): RM110.00 per hour
  • Premium Van ( or similar ) : RM120 per Hour
The minimum booking duration for our chauffeur service is 4 hours. This ensures that our drivers can provide you with a comprehensive and uninterrupted service.
No, the hourly rates mentioned are only applicable for travel within the city limits. For long-distance journeys, pricing is calculated based on the total kilometers traveled. Please contact us for a customized quote if your journey involves traveling outside the city.

Additional costs may apply for services exceeding the booked duration, extra stops, Public holiday surcharge or any other special requests. Any additional cost applied in cash directly to the driver. Please contact us for more detailed information based on your specific needs.

Service Comparison: Airport Transfer, Border Shuttle, and Hourly Chauffeur

Feature

Airport Transfer

Border Shuttle

Hourly Chauffeur Service

Purpose

Provides transportation to and from airports.

Transfers travelers between Johor Bahru and Singapore.

Offers flexible transportation within the city, billed by the hour.

Pricing

Rates based on pick-up and drop-off location.

Rates based on pick-up and drop-off location.

Hourly rates (e.g., RM80-RM110 per hour), minimum 4 hours.

Distance Consideration

Applies to airport-to-destination transfers.

Specific to cross-border travel between Malaysia and Singapore.

Primarily for within-city travel; long distances billed by kilometer.

Vehicle Type

Various vehicles available, depending on booking.

Typically an MPV or similarly sized vehicle.

Wide range of vehicles, charged according to vehicle type.

Additional Stops

Extra charges for multiple drop-off points (e.g., RM30 per stop).

Extra charge for additional pick-up/drop-off points (e.g., RM30 per point).

Extra stops can be arranged, billed at the hourly rate.

Driver Monitoring

Includes real-time flight monitoring to adjust pick-up times.

Does not include specific monitoring, but route adjustments are available with penalties.

Driver’s time tracked by the hour within the city limits.

Usage Scenario

Ideal for travelers arriving or departing from an airport.

Best for those needing cross-border transportation.

Perfect for flexible, hourly-based travel within a city.

Special Considerations

Includes assistance with luggage and navigating airport protocols.

Requires choosing the correct immigration route; penalties apply for incorrect selections.

Only applicable within city limits; long-distance journeys are billed differently.

Summary of Differences:

  • 1. Airport Transfer: Best suited for airport pickups and drop-offs, with fixed pricing depending on the route and location. Includes real-time flight monitoring and additional services like luggage assistance.
  • 2. Border Shuttle: Focused on cross-border travel between Johor Bahru and Singapore. Extra stops incur additional charges.
  • 3. Hourly Chauffeur Service: Offers flexible transportation within the city at hourly rates, with a minimum booking duration. Long-distance travel outside the city is charged based on the kilometers traveled.

Experience the ease and convenience of renting a car with Travelex.

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No. 09-02 Jalan Permas 10/10, Bandar Baru Permas Jaya, 81750 Johor Bahru, Johor, Malaysia.

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